Sure, Zoom can be configured for HIPAA compliance, but it’s not built with healthcare in mind. Here’s why Zoom might be costing you time, money, and peace of mind.

Tools like surgeon-made simulations or nose job apps can be helpful in bridging the gap between a patient’s expectations and achievable results.

Dr. Tommaso Addona and Jeanine DiGennaro from New York Plastic Surgical Group join Robin to share what sets their practice apart. With one of the longest-running plastic surgery training programs and a team of 24 skilled surgeons, their 76-year legacy is built on more than just surgical expertise.

Hear recommendations for adapting to the ever-changing market dynamics and regulatory landscape while keeping patient care and compliance front and center

No matter how much you optimize your email and SMS marketing, nothing comes close to competing with personalized push notifications sent straight to a patient’s home screen.

Happy ex-employees are far less likely to cause issues, like tampering with systems or spreading negative gossip. This is why offboarding is just as important as onboarding. 

Two successful (and entertaining) plastic surgeons share their hard-earned wisdom on the challenge of attracting new patients and building lifelong relationships.

Get the real numbers behind successful practices (spoiler: huge follower counts aren’t everything), hear why 1-star reviews aren’t always bad, and why social media should never distract you from lovingly maintaining your website.

Katrina Whitehair, a former practice administrator turned aesthetic practice consultant, shares her essential strategies for creating value and making meaningful changes in a practice.

With the TouchMD image comparison slider feature, creating mesmerizing before-and-after animations that people watch over and over is easy.

For Dr. Jeff Healy, success as a plastic surgeon all starts with kindness. Find out how owning the patient relationship sets him apart, his top advice for surgeons just starting out, and why Tyler nicknames him the “Bill Belichick of the OR.”

Exploring how fintech has transformed the patient experience over the last two decades, Robin and Ben Brideaux, SVP of Financial Services at Nextech, discuss the evolution of payment technology and the effects of integration into platforms like Nextech. 

Protect your beautiful before and after photos and increase your brand recognition on social with a watermark. Learn why watermarking your images is crucial to prevent photo theft and build trust with potential patients or clients.

Dr. Patrick Basile and Robin explore the data in the ASPS 2023 Procedure Statistics, discussing why certain procedures lead the way and how trends drive what people consider the “ideal” body today.

When it comes to selling your practice, many doctors are going at it alone.  But deals can get emotional, and someone needs to give clear-headed advice to protect you and maximize your return.

Robin, Tyler, and Anna Browning share what they’re seeing in the world of plastic surgery and medical aesthetics.

With over 35 years of consulting experience in aesthetics, Karen Zupko shares how practices can really shine by focusing on the patient experience, embracing useful technology, and making every interaction count. 

Hear Micharl Zanetti’s insights on turning reviews into new clients and using feedback to improve services.

Coding and billing pro John Gwin shares the most useful key performance indicators (KPIs) to help your practice grow and succeed. 

From his nearly two decades of experience helping aesthetic practices, Glen Holden from CareCredit (a Synchrony company) shares valuable insights for increasing revenue.